Last Updated: 17-11-25
At Royal Cashew, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
Provided by you during registration, checkout, or contact:
- Name
- Phone number
- Email address
- Billing and shipping address
1.2 Payment Information
- UPI, card, wallet, net banking, or COD details (processed securely by payment gateway)
- We do NOT store or share your full card details.
1.3 Order & Usage Data
- Products viewed or purchased
- Transaction history
- Delivery preferences
1.4 Technical Information
- Automatically collected:
- IP address
- Browser type
- Device information
- Cookies
- Website usage patterns
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates, confirmations, or alerts
- Improve website performance
- Personalize your shopping experience
- Detect fraudulent or illegal activities
- Send promotional emails or SMS (only with your consent)
3. Cookies & Tracking Technologies
Our website uses cookies to enhance your experience.
Cookies help us:
- Remember your preferences
- Analyse site traffic
- Improve performance
- Show personalized offers
- You may disable cookies in your browser settings, but some features may not work correctly.
4. Sharing of Information
We do not sell or trade your personal information.
We share necessary data only with:
✔ Trusted Partners
- Payment gateways
- Courier & logistics companies
- SMS/email service providers
- Website hosting & analytics tools
- These partners are required to maintain confidentiality.
✔ Legal Compliance
- We may share information if required by:
- Law
- Government authorities
- Court orders
5. Data Security
We use industry-standard security measures to protect your information, including:
- SSL encryption
- Secure payment gateways
- Restricted access
- Regular security audits
- However, no method of online transmission is 100% secure; users are advised to take necessary precautions.
6. Your Rights as a User
You have the right to:
- Access your stored information
- Update or correct your details
- Request account deletion
- Opt-out of promotional messages
- You can exercise these rights by contacting us.
7. Retention of Information
We retain your information only as long as necessary for:
- Order processing
- Legal compliance
- Customer service
- Business improvement
After that, it is securely deleted.
8. Third-Party Links
Our website may include links to external websites.
We are not responsible for their privacy practices or content.
Please review their individual policies.
9. Children’s Privacy
We do not knowingly collect information from children under the age of 13.
If such data is identified, it will be deleted immediately.
10. Changes to This Policy
We may update the Privacy Policy from time to time.
Changes will be posted on this page with an updated date.
11. Contact Us
For any questions, concerns, or data requests:
Phone: +91 73054 15658 | +91 99940 39189
Email: info@royalcashew.in
Address: Trichy
